Privacy Policy

Last Updated: 12 February 2026

Introduction

ServiceHub Group ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website servicehubgroup.info and use our property maintenance services.

Information We Collect

We collect information that you provide directly to us, including:

Contact information such as name, email address, phone number, and property address
Service preferences and property details you share with us
Communications you send to us, including messages through our contact form
Payment information when you become a service client

We also automatically collect certain information when you visit our website, including:

Browser type and version
Pages you visit and time spent on pages
IP address and general location information
Device information and operating system

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our property maintenance services
Respond to your inquiries and communicate with you about services
Schedule service appointments and coordinate crew assignments
Process payments and maintain service records
Send service updates, seasonal reminders, and relevant information
Analyze website usage to improve user experience
Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

With service crews assigned to your property for maintenance purposes
With third-party service providers who assist our operations (payment processors, scheduling software, etc.)
When required by law or to protect our legal rights
In connection with a business transfer, merger, or acquisition
With your consent or at your direction

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security of information transmitted through our website.

Your Rights and Choices

Under Canadian privacy laws, you have certain rights regarding your personal information:

Access: You can request access to the personal information we hold about you
Correction: You can request correction of inaccurate information
Deletion: You can request deletion of your information, subject to legal retention requirements
Opt-out: You can opt out of marketing communications at any time
Withdraw consent: You can withdraw consent for certain data processing activities

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings or our cookie consent banner. For more information, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

ServiceHub Group
1800 Inkster Blvd, Winnipeg, MB, Canada
Email: [email protected]
Phone: +1 204-632-7100