Cookie Policy

Last Updated: 12 February 2026

What Are Cookies

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies help us understand how visitors use our website, remember your preferences, and improve your overall experience. This Cookie Policy explains what cookies we use, why we use them, and how you can control them.

How We Use Cookies

ServiceHub Group uses cookies for several purposes:

  • Essential cookies that enable core website functionality
  • Analytics cookies that help us understand how visitors use our site
  • Preference cookies that remember your settings and choices
  • Marketing cookies that help us deliver relevant information

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features like page navigation, access to secure areas, and form submission. The website cannot function properly without these cookies, and they cannot be disabled.

Examples:

  • Cookie consent preferences
  • Session management
  • Security and authentication

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve website functionality and user experience.

Examples:

  • Page view tracking
  • Time spent on pages
  • Navigation patterns
  • Error reporting

Preference Cookies

These cookies allow the website to remember choices you make (such as your language preference or region) and provide enhanced, more personalized features.

Examples:

  • Language preferences
  • Display settings
  • Form auto-fill information

Marketing Cookies

These cookies track your online activity to help us deliver more relevant information and limit the number of times you see the same content. They may be set by us or by third-party advertising partners.

Examples:

  • Content personalization
  • Advertising relevance
  • Campaign effectiveness measurement

Third-Party Cookies

Some cookies on our website are placed by third-party services that appear on our pages. We do not control these cookies, and you should check the relevant third-party website for more information about how they use cookies.

Third-party services we may use include:

  • Google Analytics for website analytics
  • Google Maps for location services
  • Font and icon libraries for design elements

How Long Do Cookies Last

Cookies can be session-based or persistent:

  • Session cookies: Temporary cookies that expire when you close your browser
  • Persistent cookies: Remain on your device for a set period or until you delete them

The duration of each cookie depends on its purpose. Essential cookies may last for the duration of your session, while preference cookies might remain for several months to remember your choices across visits.

Managing Your Cookie Preferences

You have several options for managing cookies:

Through Our Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner that allows you to:

  • Accept all cookies
  • Reject all non-essential cookies
  • Customize your preferences by cookie category

You can change your preferences at any time by clearing your cookies and revisiting the site, or by using the cookie settings option if available.

Through Your Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block all cookies from specific websites
  • Block all cookies from being set
  • Delete all cookies when you close your browser

Please note that blocking all cookies will impact your experience on most websites, including ours. Some features may not function properly without cookies enabled.

Browser-Specific Instructions

For detailed information on managing cookies in specific browsers:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

Impact of Disabling Cookies

If you choose to disable cookies, you may experience limitations:

  • Some website features may not function properly
  • You may need to re-enter information more frequently
  • Your preferences will not be saved between visits
  • Some pages may load more slowly

Essential cookies are required for basic functionality, and disabling them will significantly impact your ability to use the website.

Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated "Last Updated" date. We encourage you to review this policy regularly to stay informed about how we use cookies.

Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

ServiceHub Group
1800 Inkster Blvd, Winnipeg, MB, Canada
Email: [email protected]
Phone: +1 204-632-7100